Logistics Control Tower

Manage, organize and coordinate your goods movements, stocks and partners: benefit from the STAR Logistics Control Tower and ensure that your products are always delivered to the right place at the right time. Our experts are here to support you – with individual process steps or your entire supply chain.

More about LOGISTIC CONTROL TOWER

Score points with customers by ensuring supply reliability and the constant availability of products: using the Logistics Control Tower, the STAR logistics experts can make your product flows, stocks, partners and delivery processes even more transparent and effective – along the entire value chain. A centralized information hub combines data from all sources that is key to the smooth running of your processes.

OPTIMIERTE PROZESSE – HOHE LIEFERTREUE: Profitieren Sie vom Logistic Control Tower der STAR. Damit Ihre Produkte jederzeit verfügbar sind – am richtigen Ort. — OPTIMIZED PROCESSES - DELIVERY THAT CAN BE TRUSTED: Benefit from STAR's Logistic Control Tower. So that your products are always available - anywhere

Full control with the Logistics Control Tower

Transparent supply chain, thanks to seamless documentation
Improve transport quality
Optimal planning and management of material stocks
Monitor inventory structure
Track particularly critical shipments
Manage and improve the performance of logistics partners
Optimize supply chains

Active service provider management for transport and storage

We monitor and assess the performance of your service providers
On request, we will also get involved in direct supplier communication on your behalf

Inventory management

We support you in ensuring availability for supplying production and the aftermarket service – taking all economic aspects into account
We continuously monitor your inventory levels – with the aim of reducing and avoiding any build-up of non-moving or slow-moving stock
We advise and support you with the placing of orders for planned promotions
We can also advise you on the optimal use of price effects in procurement for your own needs

1st level support

We provide a central contact partner for internal and external customers as well as suppliers in all process-related areas, including IT-supported, transparent incident tracking
We handle all administrative tasks in your system landscape to ensure data quality
We develop solutions to increase efficiency levels in the processing of inquiries

Proactive risk management

Keeping your supply chain in mind, we identify deviations from the plan and intervene to ensure that goals are achieved

Claim management

We handle the administration of any contractual claims for supplementary demands made against a supplier on the basis of underperformance
We are efficient in dealing with any deviations and disruptions in performance, along with any subsequent claims
We are there to assist you with the recording, processing and initial assessment of a claim